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2 in 1 USB Bluetooth 5.3, Dongle Adapter for PC Speaker, Wireless Mouse, Music Audio Receiver, Transmitter Bluetooth 5.0
2 in 1 USB Bluetooth 5.3, Dongle Adapter for PC Speaker, Wireless Mouse, Music Audio Receiver, Transmitter Bluetooth 5.0
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SPECIFICATIONS
Certification: CE,FCC,RoHS
Brand Name: UGREEN
Bluetooth Standard: Bluetooth v5.3
Q: My PC Can't use this CD, how do I install the driver?
A: If your PC does not have a CD driver, please kindly download the driver from UGREEN official website. it is for free.
Download link: https://www.mediafire.com/file/4zocnlemhj3656g/Bluetooth_5.0_Adapter_Installation.rar/file
A: The Bluetooth 5.0 Dongle needs to install the driver when plugging in the windows 10 system. so that you can get better wireless performance.
Q: Does the Bluetooth dongle support TV?
A: Sorry, this device will only work when plugged into supported Windows. Even though TVs, home theater equipment, and stereos have USB ports, they don't have the necessary drivers to support this adapter.
Q: After the driver installation is completed and the Bluetooth adpter cannot be searched?
A: 1. Restart the computer after installation 2. Please confirm that your Bluetooth device (headphone / keyboard / speaker) is not occupied by other Bluetooth
Q: Why do I get a driver error when I install the driver?Q: Why do I get a driver error when I install the driver?
A: Maybe the built-in Bluetooth on the computer causes a conflict. Please disable the previous Bluetooth first.
Tips:Connect 5 devices wireless via Bluetooth 5.0 dongle at the same time, but music streams to only 1 audio device at a time.
How do I install the driver for Windows?
a. To install the driver, visit the UGREEN website, search “CM390” and download the driver in the "Support" section
d. Open file "UB400_Driver.zip", click through the following “Windows” file and click on “setup.exe” and finish the installation
Q: Can the USB Bluetooth adapter connect to the same device at the same time, such as two earphones?
A: No, you can connect 5 devices at the same time, but they must be different types of devices.
Q: Does the USB Bluetooth adapter support voice calls?
A: If your Bluetooth headset has a microphone function, it supports voice calls.
Q: Can the USB adapter be connected to Gaming Controllers such as PS/XBOX?
A: It only supports connected PS4, X BOX ONE S and later series Gaming Controllers. Bluetooth devices all have latency issues(Latency<250ms), If you need to connect game controller devices and have requirements for latency,
We recommend that you use a wired connection or a dedicated 2.4g adapter to achieve ultra-low latency and stability .
A: It is not compatible with BLE low energy Bluetooth devices in Win7 system, but can be supported by win8 and later systems.
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